Refund policy

30-Day Return Policy

You may request a return within 30 days after receiving your order.

Return Eligibility

To qualify for a return, the item must be unused, in the condition received, and in its original packaging. Proof of purchase is required.

To request a return, contact us at trapleas@yahoo.com before sending anything. If your return is approved, we will provide the correct return instructions and address. Items returned without prior authorization may not be accepted. Do not return a product to the address shown on the original shipping label unless we specifically instruct you to do so.

Damaged, Defective, or Incorrect Items

Inspect your order when it arrives. Contact us within 7 days if the product is damaged, defective, or incorrect. Include your order number and clear photographs or video showing the problem. After reviewing the claim, we may offer a replacement, refund, or other appropriate solution.

Change-of-Mind Returns

For approved returns that are not caused by damage, defect, or our error, the customer is responsible for return-shipping costs. We do not reimburse unauthorized shipping charges.

Exceptions

Gift cards, customized products, used products, and items returned without authorization cannot be returned. Certain products may have additional return restrictions stated on their product pages.

Cancellations

Orders may be cancelled only before processing or fulfillment begins. Once an order has entered fulfillment, cancellation may no longer be possible.

Refunds

We will notify you after an approved return is received and inspected. If the refund is approved, it will be issued to the original payment method within 10 business days. Your bank or card provider may require additional time to post the refund.

If more than 15 business days have passed since we approved your refund, contact us at trapleas@yahoo.com.